Service delivery for people with Chronic Fatigue Syndrome (CFS): a pilot action research study

Chronic fatigue syndrome (CFS) is a symptom complex which while mild
in some cases is severely debilitating in others. Long-term
ill health leads to greater use of resources but in the case
of long-term CFS the anecdotal evidence suggested a low
compliance with the available options and a high level of both
patient and general practitioner dissatisfaction. This pilot
study sought through repeated action research cycles to start
to identify culturally and contextually sensitive forms of
language and models for service delivery suitable for people
with CFS in a general practice setting. It worked through a
number of action research cycles, to initiate the
identification of conceptual models acceptable to both doctors
and to patients suffering from CFS, self-management options
which encouraged the body's ability to heal itself and
services and delivery mechanisms which met patient needs
within health provider options.

Denz-Penhey H, Murdoch JC

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