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VIDEO: 5 ways to listen better 

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The other day I was in a busy sandwich shop; there were at least 50 people eating or waiting for their lunch.  As I looked around the room, I observed at least half of the people waiting were looking at their phones; maybe three to five people were talking to one another; and in the middle of the room was a tall young man – with seriously large headphones cradling his head and ears and his arms tightly crossed across his body. Those headphones and his body language screamed “DO NOT TALK TO ME!”  I walked away with my sandwich and chips and a profound sadness. Out of nearly 50 people, fewer than 10% were communicating in the moment, and that one young man – who looked to be a very nice human being – was totally and completely isolated on an island of his own making.

In this video, Julian Treasure shares his fear that “we are losing our listening” and his explanation that “listening is making sound from meaning.”

His tips to improve our listening skills seem helpful. I wish I could share this video with that young man in the sandwich shop.

What about you? Which of Julian’s tips will you exercise? For me, I’m looking forward to those three minutes of silence each day.

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