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Shipping Information

How We Ship
All orders placed by 1:00pm Pacific Time (4:00pm Eastern Time) Monday through Friday, are shipped that same day.



Shipping Rates
Contiguous United States Priority Mail / First Class FedEx 2-Day FedEx Overnight
Shipping Rate $5.99 Based on weight and destination Based on weight and destination
Order Processed Same day* Same day* Same day*
Shipping Time 5-7 business days 2-day (business) guarantee (Does not include weekends) Overnight (Does not include weekends)
Total Delivery Time 5-7 business days 2 business days Next business day
*For orders placed by 1:00 pm Pacific Time (4:00 pm Eastern Time) Monday through Friday.


Alaska & Hawaii Priority Mail / First Class FedEx 2-Day FedEx Overnight
Shipping Rate $5.99 Based on weight and destination Based on weight and destination
Order Processed Same day* Same day* Same day*
Shipping Time 5-7 business days 2-day (business) guarantee (Does not include weekends) Overnight (Does not include weekends)
Total Delivery Time 5-7 business days 2 business days Next business day
*For orders placed by 1:00 pm Pacific Time (4:00 pm Eastern Time) Monday through Friday.


Puerto Rico & US Virgin Islands Priority Mail / First Class    
Shipping Rate $5.99    
Order Processed Same day*    
Shipping Time 5-7 business days    
Total Delivery Time 5-7 business days    
*For orders placed by 1:00 pm Pacific Time (4:00 pm Eastern Time) Monday through Friday.



INTERNATIONAL SHIPPING RATES

International shipping charges are based on destination and weight.
Actual rates apply and can be confirmed in your shopping cart before submitting your order.

Placing an international order:
  • Please allow up to 2-4 weeks for delivery.

  • For international customers: Please note that shipments may be held in customs until you, the ordering party, pay the VAT (value added tax). The VAT is usually paid when the postal carrier delivers your mail, however the shipment may be held by customs until the VAT has been paid for. That will depend on how each individual customs office handles their shipments.

    If the package is held by customs for any reason and the package is not returned to ProHealth, we regret we cannot issue a refund. If we receive a package back after it has been held and the products are in perfect, unused condition, we will credit you the product cost (shipping charges still apply).


Return Policy

ProHealth provides a 30-day 100% money-back guarantee for any vitamins and nutritional supplements you are not completely satisfied with. Simply return the unused portion and you will receive a full refund or credit of the product cost (shipping charges are nonrefundable). If available, please include your invoice or packing slip with your return.

FOR PROHEALTH PRODUCTS THAT SHIP DIRECTLY FROM MANUFACTURER
Some items ship directly from the manufacturer, not from ProHealth. These items have 100% satisfaction guarantees.

FOR ADDITIONAL INFORMATION:
Our number one priority at ProHealth is providing you with the best possible shopping experience. If you have any questions or need assistance, please contact our Customer Service department at:

ProHealth, Inc.
555 Maple Ave
Carpinteria, CA 93013 USA
Customer Service: (800) 366-6056
International: 001.805.564.3064
Fax: (805) 684-6199

E-mail: Click here to e-mail us



Catalog Request
You'll find a wealth of information along with hundreds of top-quality vitamins and nutrients in our catalog. Click here to request yours.

About ProHealth
ProHealth has been providing top-quality vitamins and nutrients to people just like you for more than 20 years. Want to learn more about us? Click here.

Privacy Policy
We respect your privacy and will never share any credit card, email address, message board or chat activity information with any third-party vendor, partner or affiliate. To learn more about our Privacy Policy, click here.

CONTACT US
ProHealth, Inc.
555 Maple Ave
Carpinteria, CA 93013
(800) 366-6056  |  Email

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These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.