Help

About Us

Since our company’s founding in 1988, we have been driven by a crucial core mission: to support people who are suffering with chronic illnesses like fibromyalgia, myalgic encephalomyelitis / chronic fatigue syndrome (ME/CFS) and Lyme Disease. Our goal is to make life easier for patients by offering:

• Top-quality nutritional supplements and other products
• Targeted, disease-specific research news and information
• Encouragement, inspiration and lifestyle support
• Community interaction

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Guarantee

For nearly 20 years, ProHealth has provided you with top-quality vitamins and nutrients. In fact, all our supplements are rigorously tested by third-party laboratories to guarantee:

• PURITY – Our supplements are certified free of impurities
• POTENCY – Each label accurately reflects the ingredients
• EFFICACY – The product performs as described

You can trust ProHealth. We do more than sell you products. We offer you a wealth of information online and over the phone.

Whether you have questions about which product is best for you or want to research a health concern, we’re here to help.

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Privacy Policy

Your information is safe with us. ProHealth values your personal information and is committed to protecting it. We will never sell, rent, exchange or share any of your personal information – Ever. Read more »

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Shopping Cart

Your ProHealth Shopping Cart is safe and secure. To put an item in your cart, click the green “add to cart” button next to or below the product you would like. If you would like to change the quantity, you can do so on the shopping cart detail page. The total number of items in your cart will be displayed next to the cart icon at the top right hand side of every page.

When you have finished shopping, click on the shopping cart icon to review your selections and proceed to checkout. After clicking the “Checkout” button, you will be prompted to enter your email address, billing and shipping information and credit card information. When your order is shipped, you will receive a confirmation email with tracking information.

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Payment Options

ProHealth accepts all major credit cards including: MasterCard, Visa, American Express and Discover. We also accept PayPal. All orders are encrypted and secure.

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Offline Ordering Options

If you are not comfortable placing an order online, you may also place your order by phone with one of our Customer Support Representatives at 1-800-366-6056.

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Autoship

Save money and never worry about running out of your favorite health products again! ProHealth’s autoship plan can save you up to 40% off the regular price and the products you use regularly will be automatically shipped to you as often as you choose.

To take advantage of our autoship plan, simply select the “Autoship” option on the product page, choose how often you’d like your products delivered, then click the “Add to Cart” button. Once you have established an autoship order, you’ll be able to skip a shipment, change the frequency of shipments or cancel your delivery schedule at any time. Read more »

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Shipping Information

All orders placed by 10:30 am Pacific Time (1:30 pm Eastern Time) Monday through Friday, are shipped that same day. Orders placed after that time will ship the next business day. If you are purchasing a “drop ship” product, being shipped directly from the manufacturer, please allow an additional 1 to 2 days for your order to be processed.

For detailed shipping rates and options, see ProHealth Shipping Information

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Return Policy

ProHealth provides a 30-day 100% satisfaction guarantee for any vitamins and nutritional supplements you are not completely satisfied with. Simply return the unused portion and you will receive a full refund or credit of the product cost (shipping charges are nonrefundable). If available, please include your invoice or packing slip with your return.

For Products That Ship Directly from the Manufacturer – Some items ship directly from the manufacturer, not from ProHealth. These items also have 100% satisfaction guarantees.

Cuddle Ewe™ Unconditional 90-Day Money Back Guarantee – Everything about your Cuddle Ewe Underquilt must be to your complete satisfaction. If for any reason you do not like the Cuddle Ewe, you may return it at your expense, undamaged, within 90 days of receiving it. Cuddle Ewe will then refund the purchase price of the items returned less a 10% processing fee.

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For Additional Help

Our number one priority at ProHealth is providing you with the best possible shopping experience. If you have any questions or need assistance, please contact our Customer Service department at:

ProHealth, Inc.
555 Maple Ave
Carpinteria, CA 93013 USA

Customer Service: (800) 366-6056
International: 001.805.564.3064
Fax: (805) 684-6199
E-mail: Click here to e-mail us